A concierge supervisor talks about common and unusual requests she receives, her biggest pet peeve and what prompted her to start a new career in the hospitality industry after working for many years as a respiratory care practitioner.
Juan and Patty Barba had seemingly bad timing in opening a clothing shop — a year before the Great Recession. But by focusing on customer service, they have carved out their niche in the industry.
In the Notes: Public Education Foundation, Bennett Family Foundation, Barrett-Jackson Las Vegas, HELP of Southern Nevada, Las Vegas Hospitality Association, City National Bank, Station Casinos, ...
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