20 Answers:

Sept. 11: How was Las Vegas business affected?

We asked: How was Las Vegas business impacted?

“As we all know, air travel to Las Vegas was heavily affected. September 11 was the first time we felt vulnerable to an outside influence, and it still hampers us today.”

Mike Mixer, managing partner, Colliers International Las Vegas

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“Our technology community wasn’t hurt too much, and in fact since security is so important to the hospitality community, we were ahead of the curve.”

Mike Ballard, chairman and founder, Vegas Valley Angels

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“The pain’s diminishing but that tragic day’s events will always be in the forefront of our mind. I don’t think it impacts business today.”

Linda Red Wallin, owner, Century 21 AadvantageGold

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“The impact has been minimal thanks to businesses, public officials and first responders who worked quickly to build confidence that Vegas was secure.”

Ron Futrell, founder, LocalsLoveVegas.com

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“The initial effect from the attacks was that travel ground to a halt. The first several weeks following the horrific events were consumed with helping stranded and scared customers contact loved ones.”

Tom Jenkin, president, western division, Caesars Entertainment

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“The last ten years Las Vegas tourism suffered because some people were afraid to fly.”

Lorri Payton, account executive, CBS Radio

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“It stopped my business in its tracks. It was some of the worst business I’ve ever had, but the Great Recession has been even worse.”

Ron Nelsen, owner, Pioneer Overhead Door

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“Las Vegas business has become more socially conscious ever since the September 11 attacks.”

Robert Kayian, CEO/founder, PRSpace.com

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“September 11 proved to reinforce that Las Vegas is the ‘Success City.’ This can only happen in Las Vegas.”

Maria Bailey, owner, Express Oh! gourmet office coffee

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“Restrictions on travel visas have discouraged international travelers so the growth we’ve seen in the segment could have been stronger.”

Patrick Bosworth, partner and co-founder, Duetto Consulting

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“It immediately caused a fear factor and people had a hard time letting loose and having a good time.”

Bridget Richards, owner, New Growth Commercial Real Estate

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“If we had more harmony in this country, maybe more people would pause and reflect on it.”

Tim Steinke, general manager and chief financial officer, Club Fortune Casino

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“We have weathered the storm, but we’ll never forget.”

Marissa Hawkins, owner, Facelogic Spa and Massage Envy

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“Ten years ago, the world came to a screeching halt. But I couldn’t say things have changed any more except for the increased airport security.”

Frank Scandura, owner, Frank’s Mercedes Repair

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“Businesses are more likely to believe worst-case scenarios are possible and prepare for them.”

Michael Chamberlain, executive director, Nevada Business Coalition

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“September 11 had a short-term negative impact on the Las Vegas tourism business.”

Ellen Curtis, senior vice president/managing director, SK+G Advertising

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“Immediately after September 11 it was definitely impacted for a while, but a good portion of that business came back.”

David Atwell, president, Resort Properties of America

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“We did see a dramatic drop in visitors, and in turn we saw the trickle-down effect with some decline in patient volumes as the economy suffered.”

Rod Davis, president and CEO, St. Rose Dominican Hospitals; senior vice president of operations, CHW Nevada

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“There may have been concerns about stalled projects, but most of them moved forward over time.”

James A. Duddlesten, president and CEO, G.C. Wallace Companies

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“It has been my observation that consumers, whether domestic, national or international, have returned with more confidence and feel good about their travel experience to our great city and what we have to offer.”

Maureen Crampton, director of mall marketing and business development, the Forum Shops at Caesars

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